Colonial Lodge is under the administrative direction and oversight of Kim Doyal, Administrator. We are please to have Kim leading our team and we encourage you to contact her at 972-563-1043, firstname.lastname@example.org, or via the Contact Us page on this website.
Our philosophy upholds our goals of providing premier assisted living environment:
RESPECT - We sincerely respect our residents' privacy, dignity, individuality, and choice. We work constantly to perfect our services by catering to residents personal needs and desires.
COMMUNITY - We foster an atmosphere of community among our staff and residents, it gives residents a sense of place and belonging, of home.
INDEPENDENCE - By providing the care our residents need to enjoy the utmost level of independence, the quality of their lives is enhanced.
TEAMWORK - Our staff, our residents, and their families and friends are all equally important members of the team. We strive to instill in all team members a sincere belief that their individual contributions are important to our residents' well being--------and to the success of Colonial Lodge.
VALUE - Colonial Lodge believes that excellent customer service value is the greatest contribution we can make to our residents and their families. We measure customer value through the exceptional quality of care and housing we provide.
These are the guide posts and markers we uphold and are accountable. Any time a resident or family member believes we have fallen short, we invite a meeting with Kim to discuss concerns and to seek improvement and resolution.